999bat Privacy Policy
Your personal information is our highest priority. Read this policy to learn in detail how we collect, use, and protect your information.
Privacy Summary
This privacy policy ("Policy") applies to users of the 999bat platform (https://999bat.lat). When you visit our website, register, or use our services, you are considered to have agreed to the terms of this Policy. We respect your privacy and never sell your information to third parties.
Data Protection
All your information is stored with SSL encryption on secure servers.
Transparency
We are fully transparent about what information is collected and why.
No Selling
Your personal information is never sold or rented to third parties.
Your Rights
You can view, correct, or delete your information at any time.
What Information We Collect
999bat collects the types of information listed below in order to provide you with a smooth service. No unnecessary information is collected.
Information You Provide Directly
- Full name and username
- Email address
- Date of birth (for age verification)
- Mobile number
- Residential address
- Payment method details (bKash, Nagad, Rocket)
- Identity verification documents (where applicable)
Automatically Collected Information
- IP address and device information
- Browser type and version
- Time and date of website access
- Pages visited and navigation data
- Cookies and session data
- Referral source (where you came from)
- Gaming activity logs
Note: We collect date of birth for age verification. Only individuals aged 21 or above may use our services.
Purpose of Information Use
Collected information is used only for the purposes described below. It will not be used for any other purpose without your consent.
- Account creation and management
- Login and identity verification
- Processing financial transactions
- Confirming deposits and withdrawals
- Providing customer support
- Resolving technical issues
- Preventing fraud and illegal activity
- Ensuring responsible gaming
- Meeting legal obligations
- Service improvement and analysis
- Managing bonuses and promotional offers
- Sending important updates and notifications
Cookie Policy
999bat uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device.
Essential Cookies
Essential for the core functionality of the service. Used for login sessions, security, and page loading.
Analytics Cookies
Used to analyze website usage and improve the service. This information is completely anonymous.
Preference Cookies
Used to remember your language, theme, and other preferences so you do not have to set them up again each time.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.
Information Disclosure and Sharing
999bat never sells or rents your personal information. Information may be shared with trusted parties only in the limited circumstances described below:
Who Information May Be Shared With
-
Payment Processors: Necessary financial information is shared with payment partners such as bKash, Nagad, and Rocket to complete transactions.
-
Technology Service Providers: Necessary information may be shared with reliable technology partners for hosting, security, and analytics services.
-
Legal Authorities: Information may be provided to relevant authorities in the event of a court order, legal obligation, or fraud investigation.
-
Game Software Providers: Game providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe may receive limited technical information for the gaming experience.
All parties mentioned above operate under strict confidentiality agreements and may not use your information for their own purposes.
Data Security Measures
To protect your information, 999bat follows industry-standard security technologies and processes. Our security framework is as follows:
SSL / TLS Encryption
All data transferred between your browser and our servers is protected by advanced SSL/TLS encryption.
Secure Data Storage
All information is stored in encrypted databases. Passwords are never stored directly — only in hashed form.
Access Control
Only authorized personnel can access the necessary information. Every access is logged.
Regular Audits
Our security measures are regularly reviewed and tested to identify any vulnerabilities.
Rapid Incident Response
Prompt action is taken in the event of any security incident, and affected users are notified.
Data Minimization
Only information that is essential to providing the service is collected — nothing more.
Data Retention Period
Your information is not retained longer than necessary. The retention periods for different types of information are listed below:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Core account information | For as long as the account is active | Service provision |
| Financial transaction records | Minimum 5 years | Legal and financial obligations |
| Identity verification documents | 5 years after account closure | Regulatory compliance |
| Gaming logs | 18 months | Responsible gaming monitoring |
| Cookies and session data | Up to 30 days | Improving the browsing experience |
| Support communications | 2 years | Improving service quality |
Your Rights
You have the following rights over your personal information. Contact us to exercise any of these rights.
Right to Access Information
You have the right to know what information we hold about you. Upon request, we will provide a copy of your stored information.
Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. We will make the correction as quickly as possible.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted. We will carefully consider your request.
How to Exercise Your Rights: To exercise any of your rights, please contact our support team. We generally process your request within 30 business days. In some cases it may not be possible to fully fulfill a request due to legal obligations — in such cases the reason will be communicated to you.
Protection of Minors
999bat provides services only to individuals aged 21 or above. We do not knowingly collect information from minors.
- Age verification is mandatory at the time of registration.
- If we become aware of any account belonging to a person under 21, it is immediately closed.
- Any information belonging to a minor is completely removed from our systems.
- If a parent or guardian believes their child is using this service, please contact us immediately.
Policy Changes
999bat reserves the right to update or revise this privacy policy at any time. If there are significant changes to the policy, we will notify you in the following ways:
- A notice will be published on the main page of the website.
- Registered users will be notified by email.
- The "Last Updated" date at the top of the page will be changed.
If you continue using the service after changes are made, you will be considered to have agreed to the new policy. We therefore recommend visiting this page regularly.
Third-Party Services
999bat works with third-party game providers, payment processors, and technology service providers. These parties have their own privacy policies, which 999bat does not control.
We recommend reading the privacy policies of any third-party services you use through our service. 999bat is not responsible for the privacy practices of third parties.
Contact Us
If you have any questions, complaints, or requests regarding your information related to this privacy policy, please contact our privacy team:
Contact Methods
When sending a privacy-related request, please contact us from your registered email address and include "Privacy Request" in the subject line.
To learn about our terms and conditions, visit the Terms & Conditions page. To learn about responsible gaming, visit the Responsible Gaming page.